I want to buy or sell a part and it's not available yet! What do I do?
Go to the top right of the page and use the "Part Number Lookup"
function to buy or sell your part. The part number is often stamped or
molded into the part.
How soon will you have my full vehicle listing done?
First, we need access to the factory parts software or part number information.
Then we take into account the number of requests we receive for the specific
vehicle. Individual sections will be completed on a first-come, first-serve
basis unless a large volume of requests come in for a particular vehicle.
So, if we have a large amount of requests to do one particular vehicle
and we lack the part number information, we won't be able to act on the
requests. We rely on members to supply the factory part number software
(see Contributor Program)
When do you expect to have all vehicles completely ready for trading?
Tough question. Since auto manufacturers bring out new models every
two years or so, we'll never completely catch up unless they stop making
new models. Keep in mind that PartsHound is a project. A permanent project,
but a project all the same. If completed sections perform well and generate
commissions, the catalog work can proceed at a faster rate. If the sections
don't peform well, we'll struggle and the project could take a very
long time. You should know that PartsHound isn't some multi-million
dollar business with a large staff of mechanics, software engineers
and parts professionals yet. It will take the contributions of members
to get the site rolling to generate operating revenue.
What does it cost for me to buy a part through this forum?
Buyers never pay commissions on anything. Buyers are only responsible
for transportation of the part (freight, UPS, FedEx, US Postal Service,
or pickup yourself) unless seller offers to provide transportation at
How are commissions paid?
At present, through PayPal. PayPal allows you to use your Visa or MasterCard
or your bank balance if you set up a PayPal account. It's pretty flexible.
We'll add more payment options as the project expands.
How are the commissions calculated?
The commission is 5% of the actual sales price or 50 cents, whichever
is greater. No commissions are paid on freight. Seller is responsible
for commission on his/her part.
How do I make sure that I won't get ripped off?
Just like most membership sites, we use a performance rating for accountability
(feedback). PartsHound shows how many transactions you have taken part
in and your performance in percentage. So, if your performance rating
shows 50 transactions and 100%, your prospective trading partner has a
reasonable assurance that you are serious about your business. This accountability
will serve to prevent members from inaccurately describing their parts
or shipping them in a way that doesn't protect them, etc.
It is possible for a member to be suspended or permanently
banished from trading for dishonest trading, contact violations, or
any other inappropriate actions not consistant with the purpose of the
What's a contact violation?
We provide a message service between prospective buyers to sellers to
answer questions about the item before making a purchase. If a member
is caught sneaking an email address, telephone number, hyperlink, or
any other contact information through the message service, the member
will be suspended immediately. This project depends on commission revenue
to expand the project to other makes and models. Members who attempt
to skirt the commissions will cease to be members. Who wants a person
in the canoe that refuses to paddle?
Another form of contact violation would include profanity,
inappropriate content, advertising, lewd conduct, and any sexually explicit
material. There's already plenty of sites out there that roll in smut.
Don't bring it here.
The last form of contact violation is information imbedded
in photos. Sellers are allowed to upload photos to display the part.
Imbedding contact or inappropriate information in the photos is a contact
violation. The same penalties apply. Examples include: contact text
in the photo, a contact sign strategically placed in the background,
an artifical watermark with contact information, etc. Any contact
information that is sent is assumed to be an attempt to skirt the commissions
on parts sales (a side deal).